Refund Policy

We want you to love your Snoutwell. If you are not satisfied, you can request a return or refund within 30 days of delivery.

  • Contact us at Sejmenilhan123@gmail.com with your order number and, if the item is damaged or defective, a photo.
  • Items that arrive damaged or defective are replaced or fully refunded, and we cover the return shipping.
  • For other returns, the item must be unused and in its original packaging. Return shipping is paid by the customer.
  • Refunds are issued to the original payment method within 5-10 business days after we receive the return.